What we're about

Improve Your Operations

Whether you’ve got 100 technicians or one, improving operations is extremely valuable

Operations

Kaizen: Continuous Incremental Improvement

When I engage a new client for coaching, there’s one thing that always jumps out: Everyone needs to improve SOPs. Whether you’ve got 100 technicians or one, improving operations is extremely valuable.
Well . . . We’ve got you covered!

Starting with my very popular SOP Friday blog posts at blog.smallbizthoughts.com, I’ve created hundreds of SOPs for small and medium sized IT service providers.

Some of these are in my books – all FREE inside the Community. Some are stand-alone SOPs – all free inside the Community. Some are built into our 3-part mini class (Yes, all free in the Community).

I eat, sleep, and breath SOPs. I’ve put massive checklists into the Community. Thousands of pages of checklists!

. . . Plus hundreds of SOP videos.

Of course these all need to be fine-tuned for your business, your brand, your clients. But it’s a LOT easier to edit a sample SOP than a blank page!

All of the tools you need to
improve operations are inside the Community

A SNEAK PEEK AT THE RESOURCES

Improve Your Operations

A few resources you’ll find inside the community to help you hire the right people

Every computer consultant, every managed service provider, every technical consulting company – every successful business – needs SOPs! One of the greatest books an entrepreneur can read is The Emyth Revisited by Michael Gerber. The conclusion of that book is very powerful: Document your processes.

These books will save you hundreds – and more likely thousands – of dollars in just a few weeks. Time and time again I’ve helped businesses create small changes that resulted in huge instant increases in profit.

This presentation is great for people who are trying to see the big picture and understand the role of Standard Operating Procedures play in a successful IT service business. There are many great truths presented here.

This presentation is about much more than “branding” in a classic sense. It’s about everything you do! Handouts include an assessment of your SOPs and a one-year project to implement 50 new SOPs in your business in the next year.

  • Book Set
  • Audio
  • Audio

Of course, you'll also have unlimited access to:

Live Classes

Focused 100% on SMB IT Consutlants

Exclusive inside the community or at a discount (up to free!) at greatlittleseminar.com

Member Networking & Forums

Private messaging and forums to meet with peers, swap advice and share successes led by community leaders

Roadmaps

We have an overwhelming amount of information. SO, we've created Roadmaps to help your team get what they need fast. You'll find highlighted resources and tips on the best place to start.

Exclusive Content

Early access to brand-new resources

Access to content not available anywhere else at any price

Total Access

Unlimited access to Karl's entire library in all available formats. Plus - meet and get personal advice from Karl on regular member calls and more

Member Discounts

• Great Little Seminar
• Paperback editions of Karl's collection
• Bigger Brains
• and more!

The Small Biz Thoughts Technology Community is the leading content-rich community for MSPs, VARs, IT resellers, computer consultants, and everyone supporting IT services in the SMB market.

*We are 100% committed to your success*
That’s literally why we exist!

Become our newest member

Monthly

12-Month Commitment
$ 119 per month
  • Unlimited access to the Resource Library
  • Monthly Recorded Member Calls
  • $99/class pass at Great Little Seminar
  • Ongoing discounts to SBT events
  • 1 Individual Login

Annual

12-Month Commitment
$1428
$ 999 per year
  • Unlimited access to the Resource Library
  • Monthly Recorded Member Calls
  • All-access pass at Great Little Seminar
  • Ongoing discounts to SBT events
  • 1 Individual Login
Most
Popular

Vendor / Corporate

12-Month Commitment
$9990
$ 2,999 per year
  • Unlimited access to the Resource Library
  • Monthly Recorded Member Calls
  • All-access pass at Great Little Seminar
  • Ongoing discounts to SBT events
  • Up to 10 separate logins for your team